Automate review notification via Emails / SMS
Once you are logged in to your Markate account,
Step 1: Go to More > Add-ons
Step 2: Go to Ask For Review section and toggle to ON to enable the add-on.
Step 3: You need to purchase it and then click Manage on the pop-up. It will navigate to Ask For Review page.
Step 4: You can configure it accordingly.
For Example- Enter your business profile URLs in Facebook Review Page/ Google Review Page
Below that, there are two checkboxes for automating Emails and SMSes.
- Enable ‘Invoice is marked as paid‘ if you want to send Ask For Review email/SMS once the invoice has been fully paid.
- Enable ‘Work Order is marked as completed‘ if you want to send Ask For Review email/SMS once the Work order has been completed.
Manually sending review notification to the selected customer:
Step 2: Scroll to “Ask For Review” section.
Step 3: Click Ask For Review and then on Ask For Review pop up, click Send.
Here is the sample email:
Disable automatic review notification to the selected customer
Step 1: Hover over Sales from the menu and click Customers. Click a Customer for whom you want to disable automatic review notification and click Edit.
Step 2: Scroll down and go to Ask for Review section. Uncheck Send automatic request notification for review checkbox. and click Save.